Question 1

Do I need to sign a long-term contract?

Accepted Answer

No. Monthly plans are month-to-month and you can cancel anytime. Annual plans save you roughly 20% and include tracking hardware at no extra cost. Enterprise agreements are tailored to your renewal cycle — most customers choose 1 year.

Question 2

Is the tracking hardware really included?

Accepted Answer

Yes. On annual Starter and Professional plans, GPS trackers ship pre-configured and free of charge — most install in under five minutes via the OBD-II port. On monthly billing, hardware is available as a one-time purchase, and Enterprise plans include hardware in the per-vehicle rate.

Question 3

How does the 14-day free trial work?

Accepted Answer

You get full access to every Professional feature for 14 days — no credit card required. We ship a starter hardware kit for up to three vehicles, and if you subscribe, all the data you collected during the trial carries straight over.

Question 4

Can I switch plans later?

Accepted Answer

Anytime. Upgrades take effect immediately and we prorate the difference; downgrades apply at your next billing date. Your tracking history, geofences, and reports come with you either way.

Question 5

What happens when I add or remove vehicles mid-cycle?

Accepted Answer

Billing is per active vehicle and prorated to the day. Add a vehicle on the 20th and you only pay for the days remaining in that cycle; deactivate one and the credit applies to your next invoice automatically.

Question 6

What support is included with each plan?

Accepted Answer

Starter includes email support with same-business-day responses. Professional adds priority support with live chat and a 2-hour response target. Enterprise customers get 24/7 phone support plus a dedicated customer success manager who knows your fleet.

Features	Starter	Professional	Enterprise
Live GPS tracking (<5s refresh)	Included	Included	Included
Geofencing & instant alerts	Included	Included	Included
Mobile apps (iOS & Android)	Included	Included	Included
Route history retention	90 days	90 days	Extended (custom)
AI dashcam support	Not included	Included	Included
Maintenance scheduling	Not included	Included	Included
Fleet analytics & custom reports	Not included	Included	Included
Routing & dispatch	Not included	Included	Included
API access	Not included	Included	Included
ELD compliance	Not included	Not included	Included
SSO / SAML & custom integrations	Not included	Not included	Included
Support	Email	Priority	24/7 + dedicated CSM

Simple, transparent pricing

Starter

Professional

Enterprise

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