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Field Services

More jobs per day, with ETAs your customers can trust

Every minute a technician spends driving the wrong way is a job you did not bill. TrackPro shows dispatch which tech is closest, gives customers accurate arrival times, and stamps every visit with verified on-site data for clean, dispute-free invoices.

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Route TRK-204 · Optimized

Depot A · Departed 08:02
Stop 1 · Delivered 09:15
Stop 2 · ETA 10:40
Stop 3 · ETA 11:55

The challenges we solve

Blown arrival windows

"Between 8 and 5" frustrates customers and fills phone lines with where-is-he calls.

Too few jobs per day

Windshield time and bad routing quietly cap how many calls each technician completes.

Disputed invoices

Without proof of arrival and time on site, billing disagreements drag out payment.

Smart Dispatch

Send the nearest tech, automatically

See every technician live on one map and assign new calls to whoever is closest and qualified. Traffic-aware ETAs flow straight to the customer, so the 4-hour window becomes a 15-minute one.

  • Nearest-technician view for instant assignment
  • Live ETA sharing with customers
  • Route optimization across each tech’s day
TRK-204 · En Route

ETA 14:32 · 87 km/h · On schedule

Verified Visits

Every visit timestamped, every invoice backed

Geofenced customer sites log arrival and departure automatically. Time-on-site reports back up your invoices, settle disputes fast, and show which jobs and routes actually make money.

  • Automatic arrival and departure timestamps per site
  • Time-on-site reports attached to every job
  • Jobs-per-day and drive-time analytics by technician

Fleet Utilization

Last 7 days

Fuel efficiency

24.2 mpg +2.1%

Idle time

12.4h -4.5%

<5s

Live technician location refresh

Up to 30%

Drive-time reduction potential

Auto

Arrival & departure timestamps

Live

ETA links shared with customers

“A no-heat call comes in at 2 p.m. You see three techs on the map, send the closest one, and the customer watches a live ETA instead of calling the office. The visit timestamps land on the invoice automatically.”

How TrackPro works for field service teams

Frequently asked questions

Dispatch sees every technician’s live position on one map, refreshed in under 5 seconds. When a call comes in, you sort by proximity and ETA and assign in one click.

Built for field services fleets

Talk to a specialist who knows your industry — get a walkthrough tailored to how your fleet actually operates.

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